Exchanges and Returns

 

1- The customer may exchange or return the product within 14 days of delivery and must have proof of purchase. Should the customer opt for optional design and / or print customization services, the order may not be exchanged or returned;

 

2- The products to be returned must be in perfect condition, complete and properly packed in the original packaging and without signs of actual use. Shipping costs of returning or exchanging items are the sole responsibility of the customer;

 

3- The items to be returned / exchanged must be sent to Perimetro Relativo, with the order number and customer name given to the following address:

Rua das Lagomas-Edificio Santista Fracção F115

3720-703 São Roque, Portugal

 

4- Submission must be preceded by a telephone contact at the customer support phone number: +351 256 068 844

 

 

5- Upon receipt of the items and duly verified in accordance with point 2, a refund voucher, valid for 1 day, will be issued for your next purchase;